Terms and Conditions
Terms and Conditions
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site is prohibited.
In these terms and conditions, "we" and "us" refers to REFIT and "you" refers to the person, firm or corporation purchasing the Goods indicated in your Sales Order. Unless the context requires otherwise, words spelt with initial capitalized letters are defined terms and shall bear the meanings set out in these terms and conditions. Except to the extent that the subject matter or context may otherwise require in these terms and conditions, (i) expressions including the singular may indicate the plural and vice versa, (ii) expressions indicating any particular gender may indicate all other genders and (iii) expressions indicating bodies corporate may also indicate natural persons and vice versa.
In these terms and conditions:-
"Acknowledgement" refers to our email acknowledgement of receipt of your Sales Order.
"Agreement" refers to these terms and conditions together with your Sales Order and the Sales Confirmation;
"REFIT" refers to Refit Asia Pte Ltd;
"Goods" refers to products listed on the REFIT Web store and for the purposes of these terms and conditions includes services;
"Invoice" refers to the invoice issued by us to you showing the price of your Goods and which is your proof of purchase;
"Price" refers to the price ascribed to any Goods as set out in the REFIT Web store or as intended by REFIT to be set out in the REFIT Web store, as appropriate
"Sales Order" refers to the electronic purchase you made on Refitasia.com
"Sales Transaction Number" refers to your Goods confirmation number issued by us to you upon our acceptance of your Sales Order.
Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on the REFIT Web store.
1.1 Sales Order
All Sales Orders submitted to REFIT through the REFIT Web store are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and REFIT will take place on the dispatch of the purchased Goods, and until that time we reserve the right to reject your Sales Order. REFIT shall be entitled to cancel or terminate the obligations to fulfill any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation.
In such event, we shall refund to the customer the price of the Goods purchased.
1.2 Payment Terms
Unless otherwise stated, all Prices quoted are inclusive of goods and services tax.
Payment methods will be advised upon confirmation of Sales Order.
1.3 Payment Processing
Payment options ranging from Nets or cash on delivery are accepted at REFIT’s appointed collection point.
1.4 Using Promotional Codes
We may from time to time offer promotional discount codes that may apply in respect of any, or certain specified, purchases made through this REFIT Web store. Only one promotional discount code can be applied to an order. Promotional discount codes reflected on digital coupons are debited at the time an order is placed. Digital coupons will automatically be redeemed against purchase totals, up to the total purchase amount. Digital coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, deleted, or if you cancel or return your purchase. In the event where the total purchase value is below the coupon value, the excess value of the coupon will not be refunded. Coupon will not be applicable with any other promotions that may be promoted in REFIT Web store, unless otherwise stated. The terms and conditions stated in each digital coupon shall be final and conclusive.
2 Errors on Our Site
Prices and availability of Goods are subject to change without notice. Errors will be corrected where discovered, and REFIT reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed.
3 Delivery & Collection Conditions
REFIT does not provide delivery services.
Collection point will be provided upon submission of your Sales Order. There will be only self-collection for all products from REFIT.
A REFIT representative will call you within the next business day (Mon - Fri 9.30am - 5.15pm) from the submission of your online Sales Order.
You are required to bring along below items at the time of self-collection:
- The confirmation email from REFIT
- The booking reference number (if any)
Collection can be done within 7 working days after the confirmation of the relevant Sales Order or the stipulated date in your purchase confirmation email in the selected store during the opening hours.
Goods must be collected within 14 days from the date on which the Goods are ready for collection.
For Sales Orders where no payment has been received, the order will be cancelled if you do not collect your purchases within 14 days of the stated date.
4 REFIT Installation Policy
Where required, our trained professionals will assist in handle installation or setup. Fees may apply.
E.G. Software MS Office
5 Cancellations, Exchanges & Returns
5.1 Sales Cancellation
We reserve the right to cancel an order if the product(s) is not available for any reason. We will notify you through the information provided by you.
5.2 Exchange / Return Policy
All refunds shall be made via the original payment mechanism and to the person who made the original payment, except for Cash on Delivery, where refunds will be made via bank transfer into the individual’s bank account provided that complete and accurate bank account details are provided to us.
The processing of payment may take time and it is subject to the respective banks and/or payment provider internal processing timeline.
All costs associated with the refund process imposed by the processing bank and/or payment provider shall be borne by the customer.
All refunds conditional upon our acceptance of a valid return of the Product.
We reserve the right to modify the mechanism of processing refunds at any time without notice.
6 Product Warranty
With respect to REFIT branded Goods, we make 6 months warranty for all products from REFIT Web store.
7 Limitation of Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Goods and performance of any services in relation thereto and there are no other warranties, conditions or terms that are binding on us except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions (including any condition, warranty, right or liability imposed by the Unfair Contracts Terms Act (Cap. 396)) where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.
Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.
8 Product Display/Colors
REFIT Web store attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Where there are accessories or furnishings included in the product image, they are used purely for illustration purposes and will not be included in the final sale of the product.
9 Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a credit card or any other matter. REFIT reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant REFIT a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant REFIT and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify REFIT for all claims resulting (whether directly or indirectly) from content you supply. REFIT has the right but not the obligation to monitor and edit or remove any activity or content. REFIT takes no responsibility and assumes no liability for any content posted by you or any third party.
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
By using the REFIT Web store, you expressly agree that use of the REFIT Web store is at your sole risk. The REFIT Web store is provided on an "AS IS" and "as available" basis. Neither REFIT nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the REFIT Web store will be uninterrupted or error-free. Neither REFIT Web store nor its Associates warrant the accuracy, integrity or completeness of the content provided on the REFIT Web store or the products or services offered for sale on the REFIT Web store. Further, REFIT Web store makes no representation that content provided on the REFIT Web store is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. REFIT and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by REFIT Web store or its Associates shall create a warranty.
Under no circumstances shall REFIT or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the REFIT Web store, including but not limited to reliance by you on any information obtained from the REFIT Web store that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of REFIT has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the REFIT Web store.
12 Entire Agreements
These terms and conditions together with your Sales Order constitute the entire agreement between you and us in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.
13 Termination of Use
REFIT may, in its sole discretion, terminate your account or your use of the REFIT Web store at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. REFIT reserve the right to change, suspend or discontinue all or any aspects of the REFIT Web store at any time without prior notice.
14 Contracts (Rights of Third Parties) Act (Cap. 53B)
A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of these terms and conditions.
15 Governing Law
The law of Singapore shall govern these terms and conditions. Both you and we irrevocably and unconditionally submit to the non-exclusive jurisdiction of the REFIT of Singapore.
16 Exclusivity of Product
Not all products available online are available in stores. Online products, variants, pricing and availability may vary from stores.
Revised 01 July 2015